FAQ
- WE DO NOT ACCEPT RETURNS OR EXCHANGES.
- THIS IS CUSTOM MADE MERCHANDISE AND SPECIALTY GARMENTS THAT ARE NOT RETURNABLE OR EXCHANGEABLE.
BACKGROUND
BlackoutTees starting in the screen print and embroidery business back 2009. With our speciality originally being focused on schools offering spiritwear, team apparel, sporting goods and also offering parody type shirts. In 2016 BlackoutTees began to transition into another type of industry with converting into the Union world. We organized into the IBEW and soon found ourselves leaving the other side of the industry in the rear view mirror. All our employees are Proud members of IBEW Local 1347 located in Cincinnati, Ohio. Our mission is to supply Union members with the utmost quality screen print and embroidery merchandise. We are “signatory” to IBEW, which we take pride in. We continue to grow in this amazing industry and build relationships with local Union members.
WHAT WE OFFER
We specialize in offering locals screen print and embroidery merchandise along with custom stickers. All apparel is either USA MADE or UNION MADE. If there’s something specific you are interested in please give us a call at our shop or email us with what you are looking for. We have many working relationships with other Union companies that will produce items for us if we do not offer it in our shop. We have booklets available to mail to you or we can email our catalogs as well.
WEBSITE ORDERS PRODUCTION TIME
If ordering some awesome custom merchandise off our website for yourself whether it be T-shirt’s, hats, polos, jackets, or stickers, please keep in mind we are servicing the entire USA for IBEW members and other Unions as well. We allow 10-14 business days PRODUCTION TIME before shipping. Do most orders ship before then, yes, but again we allow this production time. Embroidered garments, especially speciality items like FR wear, Camber items, and Varsity jackets can take up to a month or longer for production.
BULK PRINTING&EMBROIDERY
If you are interested in placing a bulk order for your local through us, we have several sales representatives that are able to assist you with that process. Give us a call or email and we’ll get someone setup with you.
SETUP FEES/ART FEES/SCREEN FEES
Not with us! You read that right. When bulk ordering through us we do not charge art fees, screen fees, or digitizing fees. We have an on-site UNION designer that turns art around same day or within 24 hours depending on what you are wanting to design. If something will take longer than that, we will tell you up front.
SHIPPING
Orders placed in our website under $100.00 are shipped USPS. Any orders over $100.00 are shipped UPS. We reserve the right to have merchandise shipped with signature required. Once the merchandise leaves our shop it is out of our control with transit times. If you need something rushed, contact us! We’ll let you know if we can make it happen.